EasyBet's Privacy Policy — Your Data, Your Control

Thank you for choosing EasyBet. We understand that sharing personal information online gives people pause — and that is perfectly natural. We want you to use our platform with full confidence and clarity.

In this Privacy Policy, we clearly explain — EasyBet What information we collect, why we collect it, how it is used, and what rights you have over it. No hidden clauses, no fine print designed to obscure the facts.

EasyBetBy creating an account or using our services, you agree to this Privacy Policy. If you have any concerns, please contact our support team before using the service.

EasyBet only collects information that is genuinely necessary to provide our services. We do not ask for more than we need.

Personal Identification Information

• Name, date of birth, and gender
• Mobile Number & Email Address
• Residential address (for verification purposes)
• National ID or passport number (for KYC verification)

Financial Information

• Payment method details (last few digits of your mobile banking or net banking account number)
• Deposit & Withdrawal History
• Transaction time and amount

Usage Information

• Login time, device type, and operating system
• IP Address & Browser Type
• Which games you played and how long you played them
• Support chat messages and history

EasyBet collects information in multiple ways — directly from you and automatically.

• At registration: What you provide when creating an account.
• For KYC verification: Documents uploaded to verify your identity.
• At the time of payment: For deposit and withdrawal processing.
• In the support chat: Information you provide when reporting an issue.
• Automatically: Browsing data collected via cookies and analytics tools.

We will never call or email you to ask for your password or payment PIN. If anyone does, it is not EasyBet — please report it to us immediately.

EasyBet uses your information only for specific purposes. Details are outlined below:

You can opt out of marketing messages anytime in your account settings. However, important account-related messages (such as password changes and transaction confirmations) will always be sent.

EasyBet does not sell your information to any third party. This is our firm policy. However, in limited circumstances, certain information may be shared with partners:

• Payment Processor: Only the minimum information necessary to complete a transaction.
• KYC Service Providers: For identity verification.
• Game Software Provider: Information required for game operations.
• Law Enforcement Agencies: In cases involving a legal order or investigation.
• Audit & Compliance Bodies: For regulatory requirements.

All third-party partners are contractually bound to uphold our privacy standards. They may not use your data for any purpose beyond what EasyBet has authorized.

Keeping your data secure is EasyBet's highest technical priority.

Security Measures

• 256-Bit SSL/TLS Encryption: Bank-grade protection on all data transfers.
• Encrypted Database: Stored data is also kept in an encrypted state.
• Access Control: Only authorized personnel are permitted to access specific data.
• Regular Security Audits: Third-party security experts conduct regular audits.
• Firewall & Intrusion Detection: Round-the-clock monitoring to protect against cyber threats.

Data Retention Period

All data is retained while your account is active. After account closure, certain information may be kept for up to 5 years as required by law. Financial transaction records may be retained longer for compliance purposes.

EasyBet uses cookies to keep the website running smoothly and to improve your experience.

Cookie Types

• Essential Cookies: Login sessions and security functions are essential — the site cannot operate without them.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Helps identify which pages receive the most traffic.
• Marketing Cookies: To show you relevant ads — you can opt out at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

You have clear rights over your personal information at EasyBet, and we respect every one of them.

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.

EasyBet is strictly for users aged 18 and above. We do not knowingly collect information from minors.

If we ever receive personal data belonging to a minor, it will be deleted immediately upon discovery and the associated account will be closed.

If you suspect a minor is using EasyBet, please contact us. Parents can also check whether an account has been registered in their child's name.

EasyBet's platform integrates certain third-party services — such as game providers, payment gateways, and analytics tools.

• These partners operate under their own privacy policies.
• EasyBet is not responsible for their separate policies.
• Game providers receive only the minimum data necessary to ensure game fairness.
• Our payment gateway complies with the international PCI-DSS standard.

If EasyBet links to an external website, we are not responsible for that site's privacy policy. Please review each site's policy separately.

EasyBet may update this Privacy Policy when necessary, due to changes in law, technology, or business operations.

• Members will be notified of significant changes via email or in-app notification.
• The "Last Updated" date at the top of the page will reflect the change.
• Continued use of EasyBet after any changes takes effect will be considered acceptance of the updated policy.

If you do not accept the updated policy, you are always free to close your EasyBet account.

For any questions, complaints, or data requests regarding the Privacy Policy, please contact us:

• Live Chat: 24/7 support is available in Bengali on the EasyBet platform.
• Email: [email protected] — Write to us at.
• App: Get direct support through the Help section of the mobile app.

Data protection requests will be responded to within 30 business days. For urgent matters, contact us via live chat for a faster response.